The seven things every consultant in this directory must prove.
Most consulting directories list anyone who pays. We don't. The Process Consultant Standard is the public, named bar that every listed consultant has cleared. Buyers can read it. Consultants commit to it. We reject loudly when applicants don't meet it.
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Real operator credibility
Founder has run, scaled, or sold a real business — or has a minimum of five years documenting and improving operations with verifiable client outcomes. No career consultants who have never carried operational responsibility.
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A productised offering
You sell a named, scoped engagement, not undifferentiated hourly consulting. Buyers know what they are buying before the call. We accept DFY, DWY, training, coaching, retainer, and fractional shapes — but the offer must be defined.
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Verifiable case studies
Minimum of three published case studies with measurable outcomes — turnover saved, hours freed, sale-readiness reached. At least one client must be reachable for direct reference. We spot-check.
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Platform fluency
Certified or demonstrably expert in at least one documentation, automation, or AI platform that buyers use day-to-day. The consultant brings real fluency, not a badge collected in a weekend.
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Three or more years operating
The consultancy has been operating under its current shape for at least three years. New consultants are welcome to apply once they cross this threshold. Maturity is a buyer signal we will not waive.
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A named, identifiable founder
The consultant's face, name, and biography are public on this directory and on their own site. We do not list anonymous agency frontends or pseudonymous operators.
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The signed Standard
Every listed consultant has signed a public commitment to the four operating principles below. The signature is part of the listing record. Buyers see it. Consultants live by it.
Four operating principles, signed by every consultant.
By accepting a listing, every consultant commits to:
- Honest scoping. If a buyer is not a fit, we say so on the first call. We do not stretch a buyer into the wrong package to fill a slot.
- Transparent pricing. We do not quote vaguely, change scope mid-engagement, or hide fees.
- No hidden subcontracting. If parts of the work go to associates, contractors, or offshore teams, we disclose this before the engagement starts.
- A misfit refund clause. If, in the first 30 days, a buyer concludes the engagement was not the right fit, we have a defined exit path that includes a partial refund. Specific terms vary by consultant, but the existence of a path is non-negotiable.
How we vet.
Each application is reviewed by hand. We verify case studies, check the platform certifications, look at three years of public footprint, and read the consultant's writing. About half of applicants are rejected. We publish a quarterly summary of rejection reasons (anonymised) so the bar is publicly visible.
Note for buyers. The Standard is the floor, not the ceiling. A consultant meeting all seven is not automatically the right fit for your business — they are simply the kind of consultant worth a discovery call. Use the directory's matchmaker (coming soon) or browse by industry and problem to narrow down.
How we update the Standard.
The Standard is versioned and dated. Every revision is logged publicly with the reason. Listed consultants are given 90 days to comply with any new clause. We do not retrofit consultants into a moving bar without warning.
Version 1.0 · Published April 2026 · Founded by David Jenyns
Business Processes Consultants