Denise Pacey

Drawing on over 20 years’ experience as an Operations/Practice Manager in the medical industry, Denise identified a common challenge shared by medical practices: the absence of well-documented systems. This realisation led her to establish Pace MediSystems and a deep-rooted desire to enhance the lives of medical professionals and their dedicated staff. Denise wants to share the wealth of knowledge she has acquired, striving to empower medical professionals and their teams, to cultivate improved work experiences and create a truly exceptional patient experience.

Denise acknowledges that medical practices encounter numerous challenges, and implementing effective systems is just one of them. She highlights the common sentiment shared within the industry: “We all know that we need systems, but there never seems to be enough time.” The demanding nature of medicine, combined with limited resources, perpetuates the persistent issue of a lack of documented processes.

During Covid, Denise successfully managed a surgical profile consisting of five specialists and approximately 30 staff members, leading the practice to achieve record profits. However, despite her dedicated efforts, she constantly found herself overwhelmed with tasks and unable to get ahead.

Denise went looking for a solution and when she came across David Jenyns book, “SYSTEMology,” she recognized that it provided the solution she had been seeking—a systematic approach to systemizing businesses. With the proven SYSTEMology process, medical practices can implement effective systems within as little as 90 days, resulting in time savings, reduced errors, and increased profitability.

As a trained SYSTEMologist, Denise is equipped to deliver SYSTEMology services, ranging from group programs to tailored, done-for-you solutions. She understands that each practice has unique objectives, and she can customize her services accordingly. Regardless of the approach chosen, Denise follows the seven stages of SYSTEMology, a proven process that guarantees results.